BPO Senior Representative

Job Summary

A company is looking for a TEMP BPO Senior Representative to join their team in Dallas, Texas.

Key Responsibilities

• Oversee data integrity of member enrollment records and remittance files
• Provide timely support for the eligibility load process and resolve related issues
• Research and correct errors in membership and primary care physician data

Required Qualifications

• Ability to work scheduled shifts from Sunday to Saturday, 7am to 8pm EST
• Experience working in a team environment
• Proficiency in MS Office
• Exposure to eligibility and billing processes preferred
• Willingness to work overtime, holidays, and weekends as required