Branch Coordinator

Job Summary

Serving as the first point of contact for patients, the full-time Branch Coordinator will provide supportive service, coordinate equipment delivery, and navigate insurance processes in a remote setting.

Key responsibilities

• Create a welcoming experience for patients and caregivers as they arrive at the branch
• Coordinate timely equipment delivery and assist with health plan authorizations and compliance
• Follow up with patients to ensure satisfaction and address any outstanding needs

Required qualifications

• High school diploma or equivalent
• At least one year of related work experience
• Experience in an office environment, healthcare setting, or call center preferred
• Intermediate computer skills
• Experience utilizing a multi-line phone system