Brand Shop Specialist

Job Summary

Seeking a highly organized and customer-oriented Brand Shop Specialist for a temporary hybrid position, who will manage internal employee requests, coordinate with distribution teams to resolve order issues, and collaborate with stakeholders to fulfill custom merchandise requests.

Key responsibilities

• Manage day-to-day internal employee requests and inquiries, ensuring efficient resolutions
• Coordinate with distribution agency teams to address customer order issues and inquiries
• Collaborate with stakeholders to gather requirements and develop project plans for custom merchandise fulfillment

Required qualifications

• 2+ years of experience in process improvement strategies within corporate environments
• Strong customer service orientation with a focus on stakeholder satisfaction
• Proactive self-starter with strong problem-solving skills
• Experience working with distributed teams and remote collaboration tools
• Ability to manage multiple projects simultaneously in a fast-paced environment