Brand Success Account Manager

Job Summary

To drive brand success for a large portfolio of clients, the full-time Brand Success Account Manager will manage relationships, provide strategic consultation, and utilize data-driven insights to enhance brand performance on the LTK platform while working remotely.

Key responsibilities

• Manage end-to-end Brand Success for brands on the LTK platform, ensuring high levels of satisfaction and retention
• Educate brands on product best practices and utilize tools to guide successful campaign completion
• Present data-driven performance recaps and craft recommendations to enhance brand engagement and spending

Required qualifications

• 2-4 years of experience in Brand Success or Customer Success within SaaS, preferably in digital media/marketing
• Proven track record of exceeding performance metrics and activity targets
• Experience presenting to clients at various organizational levels
• Strong organizational, project management, and time management skills
• Familiarity with Hubspot or comparable CRM systems