Business Analyst

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Feb 16, 2026

Job Summary

A company is looking for a Business Analyst to support performance reporting and analytical needs in a call center environment.

Key Responsibilities
  • Own and improve call center performance reporting and scorecards
  • Maintain recurring reporting cadences and ensure consistency in metric definitions
  • Interface with leadership to align on KPI definitions and deliver performance readouts
Required Qualifications
  • 2-4 years of experience in business operations, consulting, data analysis, finance, or accounting
  • Strong mastery of Excel/Sheets and PowerPoint/Slides
  • Experience working with large datasets and combining data from multiple sources
  • Bachelor's degree

COMPLETE JOB DESCRIPTION

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