Business Analyst - AWS Connect

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, Jun 06, 2025

Job Category: Information Technology

Employer Type: Staffing Agency

Job Summary

A company is looking for a Business Analyst with a background in Call Center AWS Connect and Telephony IVR.

Key Responsibilities

Gather requirements for Call Center/Contact Center platforms and applications
Collaborate with business partners, product owners, IT, and development teams
Support the multi-year migration of legacy platforms to AWS Connect

Required Qualifications

Experience in Call Center AWS Connect and Telephony IVR
Background in business analysis within a technology environment
Familiarity with contact center applications and platforms
Ability to work in a remote setting
Experience in large-scale migration projects is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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