Business Analyst I

Job Summary

Supporting the operations team, the full-time Business Analyst I will gather and analyze data, document business requirements, and contribute to process improvement initiatives within the New Jersey FamilyCare Managed Care Program, while working remotely.

Key responsibilities

• Partner with cross-functional teams to support business initiatives and system enhancements
• Participate in User Acceptance Testing (UAT) to ensure system changes meet business requirements
• Create and maintain documentation, including business requirements documents (BRDs) and process maps

Required qualifications

• Ability to work Monday through Friday, 8:00 AM - 4:30 PM ET or 8:30 AM - 5:00 PM ET
• Working knowledge of Microsoft Office (Excel, Word, PowerPoint, Teams)
• Ability to learn and perform technical tasks in a systems-driven environment
• Up to 2 years of experience as a Business Analyst, Systems Analyst, or in a related role is preferred
• Familiarity with ticketing systems, workflow tools, or issue-tracking platforms is a plus