Business Analyst Principal

Job Summary

A company is looking for a Business Analyst Principal, Sales Intake.

Key Responsibilities:

• Extract business requirements from customers and translate them into professional services recommendations
• Manage pre-sales activities including creating hours estimates, presenting proposals, and building customer confidence in solutions
• Lead productive exchanges of information among team members and proactively identify business opportunities and issues

Required Qualifications:

• 6+ years of experience in Customer Success and/or a SAAS-based company
• Experience working with cross-department teams and managing complex requests with stakeholders
• Deep knowledge of Blackbaud Raiser's Edge NXT and/or Financial Edge NXT
• Ability to work autonomously and collaborate with internal and external stakeholders
• Bachelor's degree or equivalent work experience required