Business Analyst - Stores Network

Job Summary

A company is looking for a Business Analyst - Stores Network.

Key Responsibilities

• Lead and coordinate store network deployment activities, including remodels and technology upgrades
• Gather and document business and technical requirements for store network initiatives
• Provide escalation support for store network incidents and manage post-deployment stabilization activities

Required Qualifications

• 5+ years of experience in service desk, deployment, technical support, or business analysis
• Experience supporting retail store technology or distributed network environments
• Strong understanding of store network concepts (LAN, Wi-Fi, WAN, etc.)
• Proficiency in Microsoft Office Suite and experience with project tracking tools
• Demonstrated ability to independently troubleshoot and resolve technical issues