Business Application Support Specialist

Job Summary

A company is looking for a Business Application Support Specialist III to provide advanced support for business applications.

Key Responsibilities

• Provide advanced level support for multiple complex line-of-business applications
• Manage incidents related to applications and perform advanced troubleshooting
• Collaborate with business resources to identify process improvement opportunities

Required Qualifications

• Bachelor's degree in Application Development, Computer Science, Information Technology, or a related field
• Two years of experience in supporting business applications
• Experience in software installation and upgrade coordination
• Experience in user training and testing collaboration
• Ability to substitute additional work experience for educational requirements on a year-for-year basis