Business Applications Director

Job Summary

A company is looking for a Business Applications Director.

Key Responsibilities:

• Develop and implement a business applications strategy for customer and fraud operations teams
• Lead a team in building and maintaining operational systems/tools for Affirm Operations
• Collaborate with stakeholders to translate customer needs into product improvements and innovative tools

Required Qualifications:

• 10+ years of experience in enterprise systems integration, strategy consulting, or product management
• Experience with Salesforce Service Cloud and other customer operations tools
• Proven ability to influence senior executives and lead cross-functional teams
• Operational experience in system development and technical implementation
• Strong problem-solving and analytical skills