Business Banking Communications Manager

Job Summary

Responsible for defining and executing the communications strategy for Business Banking products, the full-time Business Banking Communications Manager will manage customer communications across various channels while collaborating with cross-functional teams to enhance the customer experience.

Key responsibilities

• Manage the communication strategy and roadmap for Business Banking products across multiple customer channels
• Lead the end-to-end execution of customer communications, including coordination and implementation
• Identify opportunities to optimize processes and improve efficiency to support portfolio growth

Required qualifications

• Experience in Banking, Marketing, Financial Services, or a related field
• Strong project management and organizational skills, with the ability to handle multiple initiatives
• Proven analytical skills to identify opportunities and drive process improvements
• Ability to work in a fast-paced environment and adapt to changing priorities
• Customer-focused with a passion for delivering excellent customer experiences