Business Billing Support Advisor

Job Summary

A company is looking for an Advisor-Business Billing & Sales Support.

Key Responsibilities

• Manage customer billing concerns via phone, email, and chat, ensuring compliance with security guidelines
• Submit orders for business customers, including disconnect and install orders, and process tax exemption paperwork
• Serve as the main point of contact for e-Rate & Rural Health Care Funding customer inquiries

Required Qualifications

• Associates degree (or higher) or 2+ years of professional work experience, military service, or honorable discharge
• 2+ years of customer service or billing experience
• Must adhere to attendance guidelines to meet business needs