Business Billing Support Advisor

Job Summary

A company is looking for an Advisor-Business Billing & Sales Support.

Key Responsibilities

• Manage customer billing concerns through various communication channels while ensuring adherence to guidelines
• Submit and process orders for business customers, including disconnects and tax exemption paperwork
• Act as the main contact for funding-related inquiries and perform billing audits and projects as assigned

Required Qualifications

• Associates degree (or higher) or 2+ years of professional work experience or military service
• 2+ years of customer service or billing experience
• Ability to adapt to a fast-paced environment and manage time effectively
• Working knowledge of Microsoft Office and billing systems
• Experience in a direct sales program preferred