Business Billing Support Advisor

Job Summary

A company is looking for an Advisor-Business Billing & Sales Support.

Key Responsibilities

• Manage customer billing concerns and educate customers on billing statements and online tools
• Submit orders for business customers and process tax exemption paperwork
• Act as the main contact for e-Rate & Rural Health Care Funding inquiries and perform billing projects as assigned

Required Qualifications

• Associates degree (or higher) or 2+ years of professional work experience or current military service
• 2+ years of customer service or billing experience
• Must adhere to attendance guidelines to meet business needs
• Ability to adapt to a fast-paced environment and manage time effectively
• Working knowledge of Microsoft products and customer information systems