Business Development Manager

Job Summary

To drive customer loyalty and achieve business development goals, the full-time Business Development Manager will proactively generate leads through outbound calls, re-solicit past business, and ensure timely lead turnover to sales teams while working in a hybrid environment.

Key responsibilities

• Achieves outbound calling targets and ensures customer satisfaction by soliciting new accounts and business opportunities
• Collaborates with sales teams to coordinate efforts and maintain accurate lead information for reporting
• Utilizes negotiation skills to convert cold leads into warm leads and effectively handles customer inquiries

Required qualifications

• High school diploma or GED with 2 years of experience in guest services, sales, or related fields, or a 2-year degree in Business Administration or a related major
• Preferred 4-year college degree
• Experience in proactive lead generation
• Knowledge of property-specific business segments such as group and catering
• Familiarity with Marriott and the hospitality industry