Business Development Representative

Job Summary

Driving strategic growth initiatives, the full-time Business Development Representative will engage with existing global customers to promote the T20 platform, manage outreach campaigns, and handle complex objections while working remotely.

Key responsibilities

• Execute targeted outreach campaigns to low-engagement customers, both internationally and domestically
• Drive migration pipeline creation by securing commitments for platform transitions and ensuring smooth handoffs to the Professional Services team
• Effectively handle objections and re-educate customers on product value to mitigate churn risks

Required qualifications

• 2+ years of experience as a Business Development Representative, Inside Sales Representative, or Account Retention Specialist in the SaaS or technology sector
• Demonstrated experience working directly with existing customers, particularly in account management or migration conversations
• Proven ability to handle objections and turn difficult conversations into value-driven interactions
• High proficiency with Salesforce and familiarity with modern sales tools like Gong Engage and LinkedIn Sales Navigator
• Comfort managing outreach across international time zones with flexibility in scheduling