Business Development Representative

Job Summary

Supporting customers through utility program enrollment, the full-time salaried Business Development Representative will guide clients through the incentive claims process, assess eligibility, and maintain accurate records while working remotely.

Key responsibilities

• Contact customers to introduce utility incentive opportunities and explain program support
• Guide customers through enrollment steps and documentation needed for the claims process
• Maintain accurate records in CRM while coordinating with internal teams to resolve customer inquiries

Required qualifications

• Experience in customer support, inside sales, or claims processing
• Strong organizational skills and ability to manage high volumes of customer follow-up
• Comfort with structured workflows and eligibility criteria
• Self-motivated with a positive attitude and strong ownership mindset
• Basic computer proficiency and ability to learn CRM systems quickly