Business Insights Analyst

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Feb 02, 2026

Job Summary

A company is looking for an Associate Business Insights Analyst / Business Insights Analyst.

Key Responsibilities
  • Convert raw data into actionable insights and recommendations for various audiences
  • Create data visualizations and presentations to support data-driven decision-making
  • Collaborate with cross-functional teams to develop metrics and optimize business processes
Required Qualifications
  • Bachelor's Degree in a related discipline preferred (Business, Statistics, Marketing, Finance, or Economics)
  • Minimum of 3-5 years relevant experience in an analytics role preferred
  • Minimum of 1-2 years relevant experience in contact center operations required
  • Advanced MS Excel skillset required, with proficiency in Microsoft Office and Google suite
  • Experience with contact center and CRM platforms is highly desirable

COMPLETE JOB DESCRIPTION

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