Business Insights Manager

Job Summary

A company is looking for a Business Insights Manager specializing in Operational Excellence.

Key Responsibilities

• Champion data-driven decision-making to optimize customer experience across business products
• Lead teams in utilizing data and analytics to identify business challenges and drive solutions
• Oversee the collection and analysis of large datasets to derive actionable insights for improving customer experiences

Required Qualifications

• Bachelor's degree in Business or a quantitative field; Master's or MBA preferred
• 7+ years of experience in business analysis, preferably in banking or financial services
• Strong SQL skills and familiarity with big data technologies; Python experience preferred
• Robust understanding of statistical models and machine learning methods
• Strong leadership and team management skills with a focus on collaboration and results orientation