Business Integration Advisor

Job Summary

A company is looking for a Business Integration, Process and Conversion Advisor to handle transportation accounts in a remote setting.

Key Responsibilities

• Provide ongoing support related to the Employee Navigator platform and troubleshoot platform-related issues
• Respond to support requests and maintain accurate documentation of support activity
• Collaborate with internal teams to ensure timely delivery and participate in quality control and process improvement initiatives

Required Qualifications

• Minimum high school degree
• 2+ years of customer service, benefits administration, or employee benefits experience preferred
• Experience with Employee Navigator strongly preferred
• Proficiency with Microsoft Office products and shared collaboration tools
• Ability to manage multiple priorities in a deadline-driven environment