Business Operations Analyst

Job Summary

A company is looking for a Business Operations Analyst to manage reporting and dashboard development across key business systems.

Key Responsibilities

• Build and maintain operational reports and dashboards to provide insights on delivery and financial health
• Perform deep-dive analysis on utilization rates and capacity forecasting, providing data-backed recommendations to leadership
• Identify and implement process improvements to streamline reporting and enhance data integrity

Required Qualifications

• 3+ years of experience in operations reporting, analytics coordination, or business operations
• Strong skills in Excel/Google Sheets, including pivot tables and data cleaning
• Experience building dashboards, preferably in Looker
• Ability to pull data from tools like HubSpot and project management systems
• Preferred experience in an agency or professional services environment