Business Operations Analyst

Job Summary

Providing technical support for business applications, the full-time Business Operations Analyst will optimize system performance, maintain data-driven forms, and deliver user training in a remote environment.

Key responsibilities

• Lead troubleshooting for complex business application issues, coordinating with vendors and IT development teams
• Analyze system performance, identify trends, and recommend enhancements to optimize business processes
• Create, update, test, and maintain forms and document templates to ensure compliance and proper workflow execution

Required qualifications

• High school diploma required; Bachelor's degree preferred
• Typically requires 5+ years of related work experience
• Experience in form design and maintenance across enterprise systems
• Knowledge of legal and regulatory compliance related to documentation
• Familiarity with process automation and system improvement initiatives