Business Operations Analyst

Job Summary

Partnering with business stakeholders, the full-time Associate Business Operations Analyst will elicit and document requirements, analyze business processes, and support system enhancements to optimize enterprise solutions.

Key Responsibilities

• Partner with business stakeholders to elicit, analyze, and document business and functional requirements
• Translate business needs into clear system requirements, user stories, workflows, and acceptance criteria
• Support end-to-end system lifecycle activities, including planning, testing, deployment, and post-implementation support

Required Qualifications

• 3-7 years of experience as a Business Analyst, Business Systems Analyst, or in a similar role
• Experience with enterprise platforms such as CRM/Salesforce, ERP, HRIS, or data/reporting systems
• Strong experience gathering, analyzing, and documenting business and system requirements
• Working knowledge of SDLC, Agile, and/or SAFe methodologies
• Ability to translate complex technical concepts into business-friendly language