Business Operations Analyst

Job Summary

Driving strategic planning and execution, the full-time remote Partner/Alliances Business Operations Analyst will manage systems infrastructure to enhance partner capabilities, optimize processes, and ensure a seamless partner experience across cross-functional teams.

Key responsibilities

• Develop and maintain strategic roadmaps for partner capabilities and initiatives
• Serve as the primary subject matter expert for designated partner capabilities and manage system improvement lifecycles
• Create and maintain comprehensive documentation and coordinate cross-functional processes for partner integration workflows

Required qualifications

• Bachelor's degree
• 5+ years of Channel/Partner Program/Operations experience
• Extensive Salesforce expertise
• Experience in fast-growing SaaS environments
• Proficiency in business applications such as Google Workspace, Excel, and BI tools (Tableau preferred)