Business Operations Associate

Job Summary

A company is looking for a Business Operations Associate to support operational execution and revenue activation across the Patient Experience team.

Key Responsibilities

• Analyze patient engagement data to identify trends and support care model initiatives
• Perform data management and analysis to derive program insights and ROI proof points
• Collaborate with cross-functional teams to ensure data integrity and alignment on program goals

Required Qualifications

• Bachelor's degree with 2-3 years of healthcare industry or consulting experience, or a master's/PhD in a relevant field
• Expert-level proficiency in Microsoft Excel or Google Sheets for data synthesis
• Strong proficiency in SQL and data visualization tools like PowerBI or Tableau
• Experience with large language models (LLMs) and AI-assisted tools for workflow optimization
• Ability to thrive in a fast-paced, collaborative environment with a high degree of accountability