Business Operations Manager

Job Summary

A company is looking for a Business Operations Manager, Technical Support Ops.

Key Responsibilities

• Develop strategic narratives and executive presentations to communicate business performance and operational outcomes
• Build and maintain reporting frameworks for core business metrics and synthesize findings into actionable insights
• Drive cross-functional collaboration and manage special projects to enhance efficiency and customer experience

Required Qualifications

• 8+ years of experience in business operations, management consulting, strategy, or a related field
• Bachelor's degree from a 4-year accredited university
• Experience in building executive-level presentations and strategic communications
• Strong analytical skills with the ability to source and synthesize data for decision-making
• Comfortable using AI tools for analysis and workflow automation