Business Operations Manager

Job Summary

To enhance operational efficiency, the full-time remote Business Operations Manager will oversee the annual planning cycle, manage vendor operations, and lead cross-functional initiatives while collaborating closely with senior leadership.

Key responsibilities

• Own the company's Annual Planning Cycle and operating cadence, ensuring strategic priorities are actionable across teams
• Lead the Gainbridge Vendor Management Program, including onboarding, budget tracking, and performance evaluations
• Drive the end-to-end delivery of high-stakes cross-functional initiatives, ensuring accountability and clarity throughout the process

Required qualifications

• 6+ years of experience in business operations, strategy, or program management, preferably in fintech or regulated financial services
• Proven track record of managing complex, cross-functional initiatives from scope to delivery with independence and accountability
• Strong process design skills with the ability to create and implement effective systems
• Experience working directly with senior leadership and preparing materials for executive audiences
• Familiarity with fintech vendor ecosystems and proficiency in project management tools such as Jira or Confluence