Business Operations Manager

Job Summary

Transforming informal workflows into structured operational systems, the full-time remote Business Operations Manager will manage project management infrastructure, streamline enterprise client workflows, and ensure efficient execution across departments.

Key responsibilities

• Run a continuous improvement cadence across the process landscape, managing SOP governance and ensuring adoption
• Own and maintain project management trackers for visibility and action across projects and tickets
• Support product rollout processes by structuring operational aspects of launches for team readiness

Required qualifications

• 4+ years of experience in process, project management, or business operations roles
• Experience in ad tech, SaaS, or high-data-volume environments, with familiarity in Salesforce (SFDC) preferred
• Proficiency in data management and spreadsheet modeling, including comfort with formulas and structured data
• Ability to navigate ambiguity and define ownership in undefined workstreams
• Strong communication skills to address issues proactively and clearly