Business Operations Senior Director

Job Summary

A company is looking for a Senior Director of Business Operations.

Key Responsibilities:

• Direct and oversee health insurance operations programs in multiple service areas
• Develop and monitor service levels to ensure compliance with state, federal, and company metrics and standards
• Initiate ongoing and special projects including process improvement evaluations and analysis

Required Qualifications:

• Bachelor's degree in Business or related field or equivalent experience
• 10+ years of business operations and systems integration experience for call center, enrollment, billing, payment processing, or similar operations applications
• Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff
• Health insurance and program management experience preferred