Business Operations Specialist

Job Summary

A company is looking for a Business Operations Specialist to support provider outreach and quality assurance functions.

Key Responsibilities

• Conduct outbound outreach to providers via phone and email to explain program requirements and request necessary information
• Build and maintain strong provider relationships to enhance participation
• Support internal teams by contributing to quality assurance activities as needed

Required Qualifications

• High School Diploma or GED
• Experience in an office or customer service environment using phones and computers
• Intermediate proficiency with Microsoft Office applications
• Understanding of outbound calling workflows