Business Operations Specialist

Job Summary

A company is looking for a Business Operations Specialist who will be responsible for collecting medical records and conducting provider outreach.

Key Responsibilities

• Contact providers to explain programs, set commitments for information return, and manage relationships to enhance program participation
• Make approximately 40 - 60 outbound calls daily while meeting program-specific metrics
• Conduct research to locate providers, prepare data for release, and perform follow-up tasks

Required Qualifications

• High School Diploma / GED or equivalent experience
• Must be 18 years of age or older
• Experience in an office, administrative, clerical, or customer service environment
• Intermediate experience with Microsoft Office applications, including Word and Excel
• Ability to work full-time with flexibility for 8-hour shifts during normal business hours