Business Operations Specialist

Job Summary

Working remotely in a full-time capacity, the Business Operations Specialist will manage the maintenance and implementation of policies and procedures to ensure compliance with regulatory standards while analyzing operational data to support improvements and maintain contractual requirements.

Key responsibilities

• Maintain compliance with regulatory requirements and manage the ongoing revision of policies
• Analyze operational data to identify trends and recommend process improvements
• Act as a liaison for regulatory inquiries and support the management team in operational efficiency initiatives

Required qualifications

• High School Diploma
• Three to five years of experience in insurance operations, claims, customer service, or enrollment
• Ability to work in a fast-paced, customer service-driven environment
• Demonstrated experience with Medicare and CMS regulations
• Proficiency in MS Excel and Word, with the ability to learn new systems