Business Operations Specialist
Job Summary
Supporting the client DHA in Falls Church, VA, the full-time Sr. Business Operations Specialist will manage a comprehensive knowledge management framework, facilitate Communities of Practice, and develop tools to enhance organizational efficiency and collaboration.
Key responsibilities
- Manage and simplify the DHACA (AD-S) knowledge management framework to foster knowledge-sharing and innovation
- Develop and implement Business Process Management (BPM) capabilities, integrating processes with portal features to improve organizational efficiency
- Consult with stakeholders to design and develop custom SharePoint solutions, ensuring compliance with strategic plans and organizational guidelines
Required qualifications
- Bachelor's degree and at least 8 years of related experience
- Exceptional knowledge of Knowledge Management procedures and collaborative portal design, particularly with SharePoint Online
- Experience in developing and deploying SharePoint Lists and PowerApps to enhance organizational processes
- Understanding of Section 508 compliance for web content
- CompTIA certifications preferred
Complete Job Description
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