Business Operations Supervisor

Job Summary

To support business operations in a healthcare setting, the full-time Business Operations Supervisor will provide supervision and direction to staff across multiple functions, ensuring the attainment of goals and objectives while maintaining patient relations and confidentiality, with opportunities for remote work.

Key responsibilities:

• Supervise and direct business operations, including medical reception and call centers, for a team of 10-30 FTEs
• Coordinate and maintain the online care provider scheduling system, ensuring the accuracy of scheduling data
• Develop and implement policies and procedures to enhance operational efficiency and patient care

Required qualifications:

• Associate of Arts or Science degree or equivalent experience/training
• One year of related supervisory experience or three years of related non-supervisory experience, preferably in healthcare
• Proven leadership skills in organizing, planning, and directing operations and staff
• Proficiency in electronic health records and relevant office technology
• Ability to build effective relationships and communicate with diverse stakeholders