Business Procedures Consultant

Job Summary

To ensure the operation meets its business objectives, the full-time remote Business Procedures Consultant will oversee large projects, monitor reporting for timely task completion, and conduct complex research and analysis for the Disability Solutions Team.

Key Responsibilities

• Oversees large projects to implement new or modified processes across multiple areas and functions
• Monitors reporting for timely payments and task completion, handling system updates as needed
• Conducts research and analysis to identify business opportunities and issues, providing formal recommendations

Required Qualifications

• Comprehensive understanding of disability systems, particularly Catalyst
• Knowledge of STD and Family Medical Leave Act claims
• Ability to balance task work while adapting to change and exploring innovative ideas
• Strong partnership skills with all levels of the organization
• Proficiency in Microsoft Office software