Business Process Agent

Job Summary

A company is looking for a Business Process Agent to manage manual operational workflows and support team efficiency.

Key Responsibilities

• Execute manual processes including approvals, sorting, uploads, and checks
• Follow defined workflows and SOPs with high accuracy and maintain clear records
• Flag issues in existing processes and suggest improvements for efficiency

Required Qualifications

• Experience in executing manual operational tasks
• Ability to follow defined workflows accurately
• Strong attention to detail in verifying information
• Capability to identify and escalate unclear situations
• Familiarity with process improvement concepts