Business Process Analyst

Job Summary

A company is looking for a Corporate Travel - Business Process Analyst.

Key Responsibilities

• Manage User Support Service Desk and evaluate service desk requests for operational issues
• Collaborate with operations leadership to research productivity and process issues
• Facilitate client implementations and ensure quality control and reporting processes are followed

Required Qualifications

• 3+ years of travel operations and/or travel experience
• Competence with GDS systems such as Amadeus, Sabre, or Travelport Plus/Galileo
• Strong organizational skills to manage multiple projects and priorities
• Ability to understand corporate travel industry standards and procedures
• Experience in documentation and change management processes