Business Process Analyst

Job Summary

Business Process Analyst, responsible for supporting U.S. Coast Guard digital transformation and enterprise automation initiatives through business process analysis, documentation, and optimization in a full-time remote position.

Key Responsibilities

• Analyze and improve current-state business processes and workflows across U.S. Coast Guard mission and business areas
• Lead business process reengineering activities to enhance efficiency and identify automation opportunities
• Develop process maps, documentation, and support the automation opportunity intake and backlog refinement process

Required Qualifications

• Bachelor's degree in a related field or equivalent experience
• 8+ years of experience in business process analysis and improvement
• Experience documenting workflows, process maps, and standard operating procedures
• Understanding of process improvement methods and operational performance measurement
• Must be a U.S. citizen and able to obtain a DHS Public Trust