Business Process Analyst

Job Summary

Working remotely with flexible hours, the full-time Business Process Analyst will manage client accounts and customer master data across billing and revenue recognition systems, ensuring accurate service configurations and supporting billing implementations.

Key responsibilities

• Configure and onboard customers in billing systems accurately and on time
• Review and interpret customer contracts to determine billing requirements, services, and rates
• Collaborate with cross-functional teams to resolve client issues and manage multiple customer implementations

Required qualifications

• Bachelor's degree
• 5 years of experience in data analysis, billing, and/or accounts receivable
• Experience with billing processes and financial data
• Advanced Microsoft Excel skills
• Ability to read and interpret contracts and translate requirements into system configurations