Business Process Analyst

Job Summary

Supporting the GTM Strategy and Process team, the remote Business Process Analyst will document processes, build business requirements, and drive AI-enabled efficiency while coordinating project delivery for high-priority initiatives over a 6-month duration.

Key responsibilities

• Document and structure current and future-state process designs into clear documentation, process maps, and standard operating procedures
• Draft and organize business requirements documents that translate process designs into requirements and acceptance criteria for technical teams
• Coordinate project delivery by tracking milestones, dependencies, and action items while maintaining alignment with cross-functional partners

Required qualifications

• BA/BS in Marketing, Business, or a related field
• 7+ years of experience in B2B Marketing functions, including marketing operations and business process analysis
• Demonstrated experience in mapping and documenting end-to-end workflows
• Proficiency with process-mapping and diagramming tools such as Miro, Lucidchart, or Visio
• Experience writing business requirements documents (BRDs) for technical or systems teams