Business Process Automation Manager

Job Summary

Leading the strategic direction of the Business Process Automation practice, the full-time Business Process Automation Practice Manager will oversee operational excellence, drive innovation, and build trusted relationships with enterprise customers in a fully remote role.

Key Responsibilities:

• Partner with the Sales team to lead discovery and solutioning activities for strategic client opportunities
• Define project scope, deliverables, timelines, and success criteria while collaborating with clients for alignment and approval
• Serve as a primary point of contact for senior client stakeholders, fostering strong relationships through strategic guidance and technical leadership

Required Qualifications:

• 7+ years of experience in business process automation, digital transformation, or enterprise technology consulting
• Proven experience leading client engagements and delivering complex enterprise solutions
• Strong understanding of process automation technologies and content management platforms
• Demonstrated leadership experience managing cross-functional teams and customer-facing initiatives
• Ability to balance strategic thinking with hands-on execution