Business Process Consultant

Job Summary

To support clients in analyzing operations and implementing improvements, the remote Business Process Consultant will facilitate stakeholder discussions, develop process documentation, and translate strategic goals into actionable recommendations on a contract basis.

Key responsibilities

• Analyze current-state operations, workflows, and pain points to identify improvement opportunities
• Facilitate discovery sessions and process workshops with client stakeholders and subject matter experts
• Develop process maps, workflow diagrams, and implementation documentation to support operational changes

Required qualifications

• Eligible to work in the US
• Bachelor's degree
• 4-10+ years of relevant experience in business process improvement or operations consulting
• Experience facilitating stakeholder discussions and documenting processes
• Strong analytical and writing skills for synthesizing qualitative input into structured recommendations