Business Process Improvement Consultant

Job Summary

To enhance organizational efficiency, the full-time Business Process Improvement Consultant will identify, develop, and implement strategies for process optimization, collaborate across departments, and utilize project management skills to ensure successful execution of initiatives in a remote work environment.

Key responsibilities

• Evaluate existing processes to identify inefficiencies and develop detailed process maps to support analysis
• Collaborate with various departments to gather input and build consensus on process improvement initiatives
• Create and maintain metrics to measure the effectiveness and ROI of process improvement initiatives

Required qualifications

• Bachelor's Degree in business, Engineering, or a related field; Master's Degree preferred
• Minimum five years of experience in process improvement or business analysis, with at least two years in impactful process improvement
• Experience in the mortgage industry and familiarity with BPMN preferred
• Lean Six Sigma certification preferred
• Proficiency in process mapping and analysis tools, and experience with metrics and ROI analysis