Business Process Senior Associate

Job Summary

Supporting enterprise-level initiatives, the full-time salaried Business Process Senior Associate will develop and maintain Standard Operating Procedures (SOPs), ensure compliance with federal regulations, and assist in strategic project management, all while working remotely.

Key responsibilities

• Lead the development and maintenance of SOPs across various NYRA departments to ensure operational consistency and compliance
• Evaluate operational workflows for inefficiencies and support continuous improvement initiatives across the organization
• Assist in the implementation of strategic initiatives and manage cross-functional projects, ensuring alignment with NYRA's strategic plan

Required qualifications

• Bachelor's or Associate's Degree required
• 2-5 years of experience in project management, operations, or business process improvement
• Experience in developing operational documentation and SOPs is required
• Experience in complex operational environments such as sports venues or regulated industries is highly desirable
• Demonstrated ability to manage multiple priorities and stakeholder groups independently