Business Process Specialist

Job Summary

To support a growing energy management company, the full-time remote Business Process Specialist will analyze business processes, develop training curricula for the Service team, and collaborate with various departments to enhance operational efficiency.

Key responsibilities:

• Collects and presents data in a functional format while identifying systems for data reporting
• Collaborates with executives to identify improvement opportunities and visualizes data using graphs and infographics
• Designs and maintains technical documentation and training programs for the Service team

Required qualifications:

• Associate's degree required; Bachelor's degree preferred
• Experience with data management tools and documenting technical processes
• Familiarity with networking, thermostat, and refrigeration systems is a plus
• Proven ability to manage complex projects effectively
• Strong interest in continuous learning and professional development