Business Resource Center Representative

Job Summary

A company is looking for a Business Resource Center Representative for a remote position.

Key Responsibilities:

• Monitor phone queue, support webshop, manage chat and email inboxes
• Handle customer inquiries, process orders, and resolve issues promptly
• Maintain and update website content, facilitate aged inventory sales

Required Qualifications:

• Bachelor's Degree or equivalent, or 4+ years of experience without a degree
• Prior experience in the electric distribution industry is a plus
• Detailed knowledge of company's website, procurement process, and digital platforms
• Ability to communicate effectively with vendor partners
• Highly organized with the ability to manage tasks and complete them within allotted timeline