Business Solutions Lead
Job Summary
To optimize operations and technology across the customer and employee journey, the full-time remote Business Solutions Lead will manage improvement and transformation initiatives, collaborating with various functions including Underwriting, Operations, and IT.
Key Responsibilities
- Partner with Strategic Operations leaders to analyze customer and employee journeys and identify improvement opportunities
- Facilitate cross-functional transformation efforts and lead the implementation of technology and analytics-enabled workflows
- Participate in the development of the Triangulation Center of Excellence to support enterprise-wide business objectives
Required Qualifications
- Bachelor's Degree in a related field
- Minimum 10 years of experience in Insurance Operations, Underwriting, Business Planning, IT, or relevant roles
- Proven experience in developing large-scale commercial and specialty Underwriting Systems
- Familiarity with Process Mapping, Lean Process Improvement principles, and Agile frameworks
- Certified Product Manager preferred
Complete Job Description
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