Business Support Senior Analyst

Job Summary

To support Third Party Revenue Cycle operations, the full-time Business Support Senior Analyst will manage production support and project lifecycles, troubleshoot incidents, and optimize application performance while working remotely.

Key responsibilities:

• Serve as the primary contact for IT teams, communicating system events and critical updates to stakeholders
• Manage incident tracking, change requests, and project deliverables while facilitating user acceptance testing (UAT) for system releases
• Develop and deliver system release materials, ensuring alignment between business needs and IT capabilities

Required qualifications:

• Bachelor's Degree or equivalent years of experience
• Proven experience in building relationships and ensuring effective communication with internal and external partners
• Strong analytical skills with experience in data validation and generating reports
• Ability to interpret business and technical documentation to evaluate system functionality
• Experience with project management methodologies and tools