Business Support Specialist

Job Summary

A company is looking for a Business Support Representative to assist clients with inquiries and provide training on software products.

Key Responsibilities

• Handle client inquiries and troubleshoot product-related questions via phone, email, and live chat
• Document issues in Salesforce and provide resolutions to ensure client success
• Stay updated on product knowledge and internal business processes

Required Qualifications

• Bachelor's degree or Associate's degree preferred
• Ability to type greater than 35 wpm
• Reliable Internet Service Provider
• Tech-savvy with Salesforce experience a plus
• Must be authorized to work for any employer in the U.S